Frequently Asked Questions
?What is the advantage of your company?
We are a professional manufacturer with extensive experience in the power adaptor industry. Our advantage lies in providing custom-made production for your orders and making technical adjustments to circuit boards to ensure high-quality PSU products that meet your project requirements.
?What global certificates do you have?
We provide comprehensive global certification solutions, including CE, ROHS, UL, FCC, GS, CB, UKCA, RCM, SAA, KC, PSE, and more.
?What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 100 PCS. For custom-made orders, the MOQ is 1000 PCS. Competitive pricing is available for bulk orders.
?How can I get an adapter that matches my specific requirements?
Please provide your output specifications (e.g., 12V 2A, 5V 3A), the DC barrel plug type (e.g., 5.5*2.5mm, USB-C), and the required cable length. Providing these details allows us to recommend the ideal product faster.
?What shipping options are available?
We offer multiple shipping methods: Air Express (DHL, FedEX, UPS, TNT), sea shipping, train shipping, and lorry shipping. You may also use your own forwarder agent in China.
?What is the warranty period for your products?
We provide a 36-month comprehensive warranty for all products ordered from our company.
Veltok Power
